A young man suffered an unfortunate incident on his Christmas Day celebrations after an iPhone smartphone he ordered online, was just two bars of chocolate wrapped in toilet tissue. Following that, the young man named Daniel Carroll lodged a complaint with the DHL shipping company after spending £ 1,000 for the iPhone 13 Pro Max he had ordered.
Instead, he received only two Cadbury White Oreo chocolate bars.
Delivery of the parcel was delayed for two weeks and restored several times before Daniel decided to pick it up from the nearest warehouse in West Yorkshire, England.
However, he realized that the package had been opened when he wanted to pick it up.
More sadly, the young man from Leeds claimed there was no phone in it except for just two bars of chocolate and some toilet tissue.
“I ordered the phone on December 2 through the Apple website, but due to stock the earliest day for delivery was December 17. Last Friday on the day it was due to be delivered I had several conflicting updates from DHL. At first, it said ‘out for delivery’, then scanned as ‘delayed’, then back to ‘out for delivery between 13: 45-14: 45’. I stayed in all day and nothing arrived, “said Daniel.
“I went onto the tracking and selected to have the parcel collected from their depot, and it advised it would be available for collection on Saturday. On Monday I did a 24-mile-round-trip to collect the parcel. When I got home I could tell the box had been tampered with as the tape was quite loose, but because I could feel some weight I just opened it.
“Inside there was cheap industrial toilet roll, which stunk, and two bars of chocolate in there,” he added.
After a long weekend of a brand new iPhone 13 pro max being stuck in @DHLParcelUK network, failing any delivery attempt Friday -Sun.. finally picked up the parcel yesterday from DHL leeds to find the package tampered with and the new phone (Christmas present) replaced with this. pic.twitter.com/AmsLStbenA
— Daniel ✌ (@Daniel_James201) December 21, 2021
A DHL spokesman said that they were investigating the case as a priority and had been in touch with the shipper to make sure the goods reached Daniel.
It is believed that the phone was meant to be a Christmas present and Daniel is unable to get a replacement without the results of an investigation.